Synergy Cloud, part of Claims Consortium Group, has appointed Wayne Calderbank to the role of Director of Data and Insight as part of the claims and software services provider’s strategy to continually enhance its service offerings and provide valuable claims insights and analysis to insurer, MGA, broker and third-party administrator clients.

Wayne will be responsible for the strategic application of data and analytics across Synergy Cloud and the wider Group. With over 25 years’ experience in the Insurance and Loss Adjusting industry, Wayne’s experience includes leading claims technical and operational strategies at a major insurer, leading a data transformation programme and a data science function start-up. 

In his role, Wayne will oversee a team of 15 analysts and data scientists across the Group, including software as a service company Synergy Cloud and weather data company, WeatherNet. The group has access to decades of historical and present-day claims data, underpinned with trillions of weather data, and further enriched with Government and other open-source data. 

Wayne Calderbank, Director of Data & Insight commented:

“Harnessing, understanding, and analysing data is core to helping our clients to really understand not only the performance of their claims books, but trends from emerging risks, to claims inflation, climate change, claims pinch-points and fraud. As claims experts who develop technology and data solutions, my previous claims and data experiences fit the company’s strategic goals. My ability to connect data analytics, data engineering, data science, claims strategy and claims processing will help differentiate Synergy Cloud from the rest of the market.”

Matt Brady, CEO, Claims Consortium Group, commented:

“Wayne’s appointment is a key part of our strategy to drive forward our winning combination of software as a service, data service solutions and technology empowered claims management services. Historically harnessing our data has been key to driving innovation to better serve clients and their customers.  Enhancing the depth of our offering in this area will help us to further inform our own business and the wider market.”

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