About Us

Claims software designed by claims experts

We’re on a mission to make handling claims easier, faster, and more transparent for everyone involved.

Our Difference

Synergy Cloud was born out of real-world experience. Originally developed to process claims within Claims Consortium Group, it quickly became clear the industry needed software that was practical, effective, and flexible.

So we spun out as a standalone company, combining decades of hands-on claims management experience with the latest technology.

The result? A platform that’s as practical as it is powerful – solving real problems in insurance claims.

We’ve come a long way – and we’re only 
just getting started

  • First version of Synergy Cloud launched in collaboration with the AA
  • Majority shareholding in WeatherNet secured
  • Introduced Gadgets, Contents & Adjusting
  • Introduced Pet, Travel & Motor
  • Introduced Personal Accident
  • Introduced Agentic AI

Our Values

  • Transparency

    We believe in open communication and clear processes.
  • Reliability

    Secure, scalable, and dependable solutions our clients can trust.
  • Innovation

    We use technology to solve real problems, not for tech’s sake.

Team Leaders

Behind Synergy Cloud is a group of people who have lived and breathed claims. Our leadership team brings together insurance specialists, technologists, and innovators – united by a shared goal of making claims management smarter and simpler.

  • Tom Burroughs

    Chief Technology Officer

  • Rob Stewart

    Commercial Director

  • Jeremy Hyams

    Founder & CEO

  • Tim Norman

    Head of Product

  • Dave Finn

    Solution Specialist

WeatherNet

We hold a majority share in WeatherNet, their award-winning, post-code accurate weather data is trusted by over 90% of UK insurers.

This real-time data feeds directly into Synergy Cloud, enabling unparalleled accuracy in weather-related claim validation and surge event prediction.

90% Over 90% of UK Insurers trust WeatherNet’s postcode accurate weather data

Why choose Synergy Cloud

Our approach is fresh, direct, and approachable. Because great software should work for everyone – not against them.

  • Straightforward, not overcomplicated

    We talk about technology in plain English
  • For insurers of every kind

    Built to serve both tech-forward businesses and traditional insurers
  • Software that works with you

    Designed to fit your processes, not force you into ours

Latest Resources

View All Resources

Meet the team behind the tech: Tim Norman

Welcome to the first of our new series where we will be showcasing the…

AI in practice: Five questions to ask before adding AI to a claims process

The question facing most claims teams is not whether to use AI, but where…

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