Notify & Ingest
Launch branded, digital FNOL experiences that integrate directly with your policy admin system and scale automatically during surge events.
90% of claims automatically triaged to supply chain during surge
Solutions – For Insurers
Transform claims performance
Synergy Cloud integrates seamlessly with existing systems, improving customer experience and operational efficiency – with zero disruption.
Our software is built in flexible modules
Deploy individually or as part of an integrated solution. Enhance performance, reduce costs, and exceed customer expectations – without re-platforming.
Triage & Validate
Automate policy validation and triage decisions instantly. Eliminate manual checks and delays.
75% of no-cover claims closed within 10 minutes
Handle & Collaborate
Give all stakeholders – from customers to suppliers – a shared view of the claim. Streamline communication, reduce lifecycle, and maintain full control.
50% reduction in claims lifecycle for cash-settled claims
Settle & Account
Automate payments, reserving, and MI in real time. Eliminate manual reconciliation and system workarounds.
Eliminate BDX with integrated real-time financial data feeds
Integrate & Automate
Unlike generalist platforms, Synergy is purpose-built for UK insurance claims with embedded supply chain tools. Connect Synergy with your policy admin system, fraud tools, and supply chain networks. Purpose-built APIs and event-driven workflows remove manual handoffs and unlock efficiency across your entire operation.
90% reduction in admin delays through integrated automation
Customer and client voices
Client
By uniting our fraud models with Synergy Cloud’s capabilities, we’ve uncovered significant volumes of fraud without harming the experience for genuine customers. It’s innovative, effective, and essential for our anti-fraud strategy.
Customer
I have been very impressed with the way my claim was dealt with. At all times I was kept fully informed, tradespeople were efficient, came when expected, and the whole process was hassle-free.
Client
We’ve created a transparent, collaborative partnership – one where technology, service, and innovation move forward in step. Synergy Cloud has been central to that.
Customer
I found from the start of the claim the level of speed & efficiency was outstanding.
Client
Customers now get resolution quickly and with care. We’ve seen an average of 7% of claims resolved the same day. Complaints are rare, customer support morale is up, and Synergy Cloud makes continuous improvement easy.
Get in touch with our Synergy Cloud experts today