Notify & Ingest
Deliver a branded, digital claims journey from day one – fully integrated with your policy systems and ready to scale as you grow.
- Deployable within weeks, with automation that handles spikes in volume without extra overhead
Solutions – For MGAs
Own your claims journey
Gain complete control over customer experience and performance
Software that adapts and scales with you
Triage & Validate
Overlay smart decisioning and policy validation to reduce leakage and improve audit performance – no core system replacement needed.
- Automated limit enforcement cuts leakage and improves audit performance – reducing TPA costs where outsourced
Handle & Collaborate
Connect every party involved in a claim – customers, suppliers, and underwriters.
- Early-stage MGAs get seamless TPA partnership with a clear path to bring claims in-house
- Established MGAs benefit from streamlined workflows that cut claim lifecycles
Integrate & Automate
Purpose-built for UK insurance with flexible APIs that adapt as your business grows. Seamlessly connect your policy admin system, underwriter portals, and supply chains. Event-driven automation handles routine tasks while keeping all stakeholders informed in real time.
- MGAs using Synergy are saving 10-15 minutes per claim through policy system integration and 40% reduction in handling time
Settle & Account
Automate reserving and payments, with live MI for underwriters and internal teams.
- Eliminate manual reconciliation while delivering real-time, policy-level insights that keep underwriters informed and confident
Customer and client voices
Client
By uniting our fraud models with Synergy Cloud’s capabilities, we’ve uncovered significant volumes of fraud without harming the experience for genuine customers. It’s innovative, effective, and essential for our anti-fraud strategy.
Customer
I have been very impressed with the way my claim was dealt with. At all times I was kept fully informed, tradespeople were efficient, came when expected, and the whole process was hassle-free.
Client
We’ve created a transparent, collaborative partnership – one where technology, service, and innovation move forward in step. Synergy Cloud has been central to that.
Customer
I found from the start of the claim the level of speed & efficiency was outstanding.
Client
Customers now get resolution quickly and with care. We’ve seen an average of 7% of claims resolved the same day. Complaints are rare, customer support morale is up, and Synergy Cloud makes continuous improvement easy.
Get in touch with our Synergy Cloud experts today