Website Terms of Use

Synergy Cloud is the brand name of Digital Claims Services Limited, which is a subsidiary of Property Consortium (Holdings) Ltd t/a Claims Consortium Group (“CCG”).

These Website Terms of Use govern your access to and use of the Synergy Cloud website.

By using this website, you confirm that you accept these Website Terms of Use and agree to comply with them. If you do not agree to them, you should not use this website.

Who we are

This website is operated by or on behalf of Claims Consortium Group in connection with the Synergy Cloud brand.

For the purposes of this website, references to “we”, “us” and “our” mean Property Consortium (Holdings) Ltd t/a Claims Consortium Group, whose head office is:

Nightingale House
 East Reach 
Taunton 
Somerset 
TA1 3EN

If you need to contact us about these Website Terms of Use, please contact us.

About this website

This website is made available for general information about Synergy Cloud, its products and services, and to allow users to contact us, request further information, request a demo, download content, or register for relevant events, webinars or updates.

This website is a commercial marketing website only. It is separate from the Synergy platform and from any client, customer or operational systems.

Separate platform or service terms

These Website Terms of Use apply only to your use of the public Synergy Cloud website.

They do not apply to the use of any Synergy platform, portal, software environment, client system, customer-facing system, claims-handling environment, or any products or services provided by Synergy Cloud or Claims Consortium Group under separate contractual arrangements.

Any access to or use of those systems, products or services will be governed by separate terms, conditions, contracts or other applicable documentation.

Other applicable policies

These Website Terms of Use should be read together with our:

If you submit information through this website, those policies will also apply.

Changes to these terms

We may revise these Website Terms of Use from time to time by updating this page.

Please check this page periodically to ensure you understand the terms that apply at the time you use the website.

Changes to the website

We may update and change this website from time to time to reflect changes to our business, products, services, user needs or priorities.

We do not guarantee that the website, or any content on it, will always be available, uninterrupted, secure, accurate, complete or up to date.

We may suspend, withdraw, discontinue or change all or any part of the website without notice.

Use of website content

The content on this website is provided for general information only.

Although we take reasonable care in preparing the content of this website, nothing on this website is intended to amount to professional, legal, technical or commercial advice, and it should not be relied on as such.

Any decisions made based on information on this website are at your own risk.

No offer or contract

Nothing on this website constitutes a binding offer, warranty or commitment to provide any product, software, service or solution.

Any products or services supplied by Synergy Cloud or Claims Consortium Group will be subject to separate written terms and conditions or other contractual documentation agreed between the relevant parties.

Acceptable use

You may use this website only for lawful purposes.

You must not:

use the website in any way that breaches any applicable law or regulation
use the website in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
knowingly introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful
attempt to gain unauthorised access to the website, the server on which it is stored, or any server, computer or database connected to it
attack the website via a denial-of-service attack or a distributed denial-of-service attack
interfere with, damage or disrupt any part of the website or any equipment or network used to operate it
use any automated means to scrape, harvest or extract data from the website without our prior written consent

Intellectual property rights

We are the owner or licensee of all intellectual property rights in this website and in the material published on it, including text, graphics, branding, logos, layout, design and downloadable content, unless otherwise stated.

All such rights are reserved.

You must not reproduce, distribute, adapt, republish, commercially exploit or otherwise use any content from this website without our prior written permission.

Links to other websites

This website may include links to third-party websites or resources for your convenience and information only.

Such links should not be interpreted as approval or endorsement by us of those linked websites or any information you may obtain from them.

We have no control over the contents of third-party websites and accept no responsibility for them.

Uploading or submitting information

Where you submit information to us through this website, including via contact forms, demo requests or downloads, you confirm that:

the information you provide is accurate and not misleading
you are entitled to provide it
it does not infringe the rights of any third party
it does not contain any unlawful, offensive or malicious material
We reserve the right to remove, disregard or act on any submission where we reasonably believe it breaches these Website Terms of Use or applicable law.

Viruses and security

Synergy Cloud (Digital Claims Services Limited) is ISO 27001:2022 certified with all the technical and organisational controls that come with that.

Our ISO certificate number is: 796830

We take reasonable steps to maintain the security of this website and to protect it from bugs, viruses and other malicious or technologically harmful material. However, we do not guarantee that the website will always be secure or free from such issues.

You are responsible for configuring your information technology, computer programmes and platform to access this website. You should use your own virus protection software.

Limitation of liability

Nothing in these Website Terms of Use excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to this website or any content on it.

We will not be liable to any user for any loss or damage, whether in contract, tort, breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, this website
reliance on any content displayed on this website
loss of profits, sales, business or revenue
business interruption
loss of anticipated savings
loss of business opportunity, goodwill or reputation
any indirect or consequential loss or damage

Privacy and cookies

Any personal data collected through this website will be processed in accordance with our Privacy Policy and Cookie Policy.

Linking to this website

You may link to the homepage of this website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not frame this website on any other site.

We reserve the right to withdraw linking permission without notice.

Consent

By using this website, accepting our Terms and Conditions and providing your contact details you are confirming that you have given consent for us to contact you and provide marketing information as appropriate.

The contact information you provide will be retained in line with UK GDPR and the Data Protection Act requirements.

See our Privacy Policy for more information

Governing law

These Website Terms of Use, their subject matter and their formation are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Website Terms of Use or your use of this website.